ATTENDANCE POLICY:  90% attendance is required for the entire course in order to receive credit for coursework.  Attendance will be taken at the beginning of each session of the course. NO EXCEPTIONS ARE ALLOWED.

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REFUND OR TRANSFER POLICY: A student may withdraw from a course by giving written notice to the Education Provider prior to 48 hours to the start of the course. In such event, the student will have the following options to transfer to another course schedule or receive a refund of 80% of the course’s tuition. Books and materials must be return in the original condition before the refund will be issued. Students are responsibility for any shipping cost to return the materials and books. 

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TESTING POLICY:  When an exam is required to receive a certificate, the exam will be administered during class time.  A passing grade of 75% is required on each portion of the exams. Should a student fail to achieve a grade of 75% or higher, one makeup examination will be allowed free of charge. Should a student fail the makeup exam, the student will be required to pay a $150 administration fee and retake the class prior to being eligible for any additional makeup exams. A maximum of two additional retake exams may be taken at the cost of $30 each. No further retakes will be given under any circumstances.